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Terms and Conditions

Clear rules for a harmonious experience.

Last Updated: October 2025

Welcome to CTRL+Familia. These Terms and Conditions constitute a legally binding agreement made between you ("User," "you") and CTRL+Familia ("we," "us," or "our"). By purchasing or accessing our "Digital Peace at Home" system, you agree to these terms.

1. Service Description

CTRL+Familia provides digital educational content for parents, including e-books, PDF guides, checklists, and templates (collectively, the "Product").

Nature of Goods: This is a 100% digital product. No physical items will be shipped. Access is provided immediately via email upon successful payment confirmation.

2. Intellectual Property & License

All content within the Product is the intellectual property of CTRL+Familia and is protected by international copyright laws.

✅ Permitted Use

  • Personal License: You may download and store the files on your personal devices.
  • Household Use: You may print materials (checklists, planners) for use within your immediate household.

❌ Prohibited Use

  • No Sharing: You may not email, share, or distribute the files to others.
  • No Resale: You may not resell, sub-license, or modify the content for commercial purposes.

3. Disclaimer (Medical & Professional)

Not Medical Advice

While our team includes educators and we have consulted with child psychology professionals, we are not your doctor or therapist. The strategies provided are based on research and personal experience but do not constitute professional medical or psychiatric advice.

If you believe your child is suffering from addiction, severe depression, or any other clinical condition, please seek professional help immediately. Use of our strategies is at your own risk and discretion.

4. Payments & Refunds

We use Hotmart as our secure payment processor and merchant of record.

Refund Policy (7-Day Guarantee)

We want you to be satisfied. If you apply the strategies and do not see value:

  1. You have 7 calendar days from the date of purchase to request a full refund.
  2. Refunds are processed directly through the Hotmart platform or by contacting our support.
  3. After the 7-day window, all sales are final due to the downloadable nature of the product.

5. User Responsibilities

By using our website and purchasing our product, you represent that:

  • You are of legal age to form a binding contract.
  • The information you provide (email address) is accurate and complete. We are not responsible for delivery failure due to typos in your email address.
  • You will not use the product for any illegal or unauthorized purpose.

6. Limitation of Liability

To the fullest extent permitted by law, CTRL+Familia shall not be liable for any indirect, incidental, special, or consequential damages (including, without limitation, damages for loss of data or profit) arising out of the use or inability to use the materials, even if we have been notified of the possibility of such damage.

We do not guarantee specific results (e.g., "my child will stop using screens entirely") as every child and family dynamic is unique.

7. Modifications to Terms

We reserve the right to revise these terms at any time. By using this website, you are agreeing to be bound by the then current version of these Terms and Conditions.

8. Contact Information

If you have questions about these Terms, please contact us:

Email: contacto@ctrlfamilia.com

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